How do I contact Globe International?

If your question can’t be solved via email, you can give us a call at our toll-free number: 1-800-858-9947.

What is Globe DUO number?

Subscription to Globe DUO Service is Php399 for 30days on top of a Globe Plan. 2. Once you are subscribed to Duo, you will be given your Duo Landline number. Now, your mobile phone and SIM will have two (2) numbers: your current mobile number (i.e. 0917-XXX-XXXX) and your Duo Landline number (i.e. 02-XXX-XXXX).

How can I activate my Globe sim abroad?

Via Globe’s Self-Service Menu

  1. Dial *143#
  2. Choose Roaming & Int’l > Activate Roaming.
  3. You will receive a message confirming the activation of your roaming signal.

How can I call Globe Philippines from abroad?

Call the roaming hotline at +63277301212. This is also toll-free both here and abroad. Toll-free numbers and collect calls only apply when using a local number or landline. Calls made using your Globe mobile phone while abroad will be charged with regular roaming rates.

Can an OFW apply for Globe plan?

If you’re an existing Globe subscriber OR a Line Only applicant: just present a valid I.D. If you’re from an OFW family: submit certificates of allotment for the last three months OR a copy of your foreign remittance slip. They will serve as your proof of income.

How do I know my Globe Duo landline number?

Globe Plan Duo subscribers are given a Duo Landline number. The mobile phone and SIM will have two (2) numbers: your current mobile number (i.e. 0917-XXX-XXXX) and your Duo Landline number (i.e. 02-XXX-XXXX).

How do I call a Globe 211 number?

Hi, you may call Customer Service at 211. They are accommodating. Using a Globe mobile phone, call 211 or 02-77301000. Using a landline, call 02-77301000.

Can I use my Globe SIM abroad?

Can I use my Globe Prepaid SIM abroad? Yes, Globe Prepaid customers will be able to enjoy Globe services even when they are abroad. Great!

Is calling 211 Globe Free?

You may report your concerns through the GlobeOne app’s Help Center section. You may also opt to dial 211 using your Globe mobile, 808 using TM, or 027730-1000 using a landline for free, and our Globe Digital Assistant will be glad to help you.

How can I call touch mobile customer service?

Using your cellphone or iphone you can call TM Customer Service Number at 808. You can also send your concern or ask an inquiry to Touch Mobile (TM) email address: [email protected]. TM otherwise known as Touch Mobile is a mobile service brand of Globe Telecom, one of the largest telco companies in the Philippines.